Take a look at the four levels of FFR Training: Define, Direct, Develop and Deliver. Have you mastered the skills at your current level of employment? What Learning Events will prepare you for where you aspire to be? Make your plan, discuss it with your Supervisor and get started today. All FFR employees are expected to attend and implement in their daily duties the key actions and behaviors of three foundational Learning Events: Star Service:
Make Your Learning Time Stick
To get the most value from any Learning Event, you are encouraged to meet with your Supervisor before and afterward. During these meetings, review the learning objectives and determine what is the most important outcome from this Learning Event and discuss any potential barriers to learning you are anticipating. For example, “Who is going to cover my shift during class?” After you have attended the Learning Event, meet again and discuss how you will apply what you have learned and how your Supervisor will reinforce your correct application of the behaviors or skills. By taking the time to review the learning objectives with your Supervisor, discussing how to implement the new behaviors and skills and identifying what improved performance looks like, before and after a Learning Event, you will find greater personal and organizational benefits. Most importantly what you have learned will stick with you!