Desk Attendant, NF-0303-01

AREA OF CONSIDERATION: Open to all

OPEN DATE: 23 December 2015
CLOSING DATE: 30 December 2015

INTRODUCTION: This position is located at the Auto Crafts Center, 36th Force Support Squadron, Andersen Air Force Base Guam.

SUMMARY OF DUTIES: Provides information, and services to customers. Sells auto resale items. Collects fees, issues and maintains receipts / tools, processes payments / refunds / credits; prepares daily cashier activity reports / safety inspection forms, and other routine administrative work required for the daily operation of Auto Hobby program. Exercises procedures to safeguard cash, charges, change fund, and controlled forms. Answer phones, collect / receive payment, file, shred, and perform other clerical related duties. Coordinate and confirm schedule appointment s for vehicle repair with supervisor / mechanics for repair, detailing, etc. Responsible to make follow- up phone calls to customers of any changes given by supervisor / mechanics; inform customers schedule changes to ensure good communication flow. Relay all received messages and request to the supervisor and mechanics. Provides assistance to patrons, supervisor and mechanics. Assists manager to keep proper inventory levels of resale and tools. Assists manager in providing accurate and timely information on Auto specials to the Marketing Office for publication and news release. Works under supervision of the Auto Hobby manager. Maintains a clean and orderly work environment and professional appearance. Performs housekeeping duties (office/lounge}, receives instruction and performs other related duties as assigned.

MINIMUM QUALIFICATIONS: Must have experience in cash handling, clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the pay band level of the position. Must possess skill i n dealing with the public. Must demonstrate the ability to perform common mathematical problems and make proper change when received payments. Must have ability to communicate clearly, effectively both orally and in writing. This is a position of trust requiring satisfactorily completion of a National Agency Check.

HOW TO APPLY: Open to all interested applicants. Submit NAF Employment Application or resume to NAF Human Resources Office, Bldg 203 Halsey Drive, Nimitz Hill, Piti, Guam. Current NAF employees may apply by submitting an "Internal Application" (NAFHRO FM-01) to the NAF Human Resources Office (NAF HRO). Applications may also be submitted via email to M-GU-JRM-NAFHRO-N9@fe.navy.mil. We reserve the right to close this position without

further announcement. All applications MUST be submitted to the NAF HRO by closing date on the announcement in order to be considered. Due to volume of applications received, applicants may not be notified of non-selection.

Application packages may be obtained via our webpage at www.militarymwrguam.com.

For those claiming hiring preferences, please contact our office or visit our website for required documents:

Military Spouse Preference: Submit MSP form with sponsor’s PCS orders.

Veteran’s Preference: Submit Veteran’s Preference form and DD-214, Member Copy 4.

Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining satisfactory employment reference checks.

We are an E-Verify participant.

The Department of Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.

The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should email them to: M-GU-JRM-NAFHRO-N9@fe.navy.mil to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case-by-case basis.

PRIVACY ACT STATEMENT FOR NAF APPLICANTS: "Authority to request this information is derived from 5 U.S.C. 301, Departmental Regulations. The purpose of this information is to determine the qualifications, suitability, and availability of applicants for employment with a NAF activity, and of current employees for reassignment, reinstatement, transfer, or promotion. The information will be used to assess qualifications, entitlement, and overall employment suitability. Completion of information on this form is voluntary. Failure to provide this information may prevent you from receiving full consideration for the position you seek."