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Summary

This position is located at the 36TH Medical Group, Family Advocacy Program (FAP), Andersen Air Force Base (AAFB), Guam. The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.

Duties

Major duties and responsibilities are summarized below.

The incumbent serves as the Counseling, Advocacy, and Prevention (CAP) Supervisor which provides leadership, direction, supervision, guidance, consultation, assistance and coordination for Clinical Counseling, Family Advocacy Program (FAP), FAP Victim Advocacy, Critical Incident Intervention, and New Parent Support (NPS).

Supervisory Duties:

Directs work to be accomplished by staff and ensures adequate staffing, effective training and appropriate supervision is maintained throughout and in compliance with established personnel administration in order to meet mission requirements;
Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities;
Conducts annual performance reviews of staff;
Participates in section staffing decisions;
Ensures staff receives proper training to fulfill requirements of their positions;
Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary;
Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff ensuring employees are respected, valued and free from harassment;
Creates, shapes, and maintains a positive work environment through policy, communication, training, education, enforcement and assessment.

Provides advice and guidance to staff on interpretation and formulation of technical, functional and program activities.
Assists staff in coping with ever increasing demands for quantity, quality, and complexity of services in the face of diminishing resources.
Ensures compliance with all regulatory guidance and service standards applicable to all CAP components.
Ensures compliance with maintenance, security and safety of records, reports, files and information relating to CAP components and ensures applicable assets and interests are protected.

Assists the Fleet and Family Service Center (FFSC) Site Director in the management, control, development, coordination and execution of assigned programs.
Serves as the principal advisor and authority on matters impacting CAP programs.
Provides counseling to eligible beneficiaries to assist clients to identify, and effectively deal with and resolve conflicts and problems.
Prepares all required CAP reports (recurring and ad hoc) and taskers in a complete, accurate, and timely manner.
Writes CAP-related SOPs, protocols, instructions, and other materials to achieve full compliance with requirements and quality service delivery.
Serves as the primary point of contact for receiving reports of domestic abuse and child abuse/neglect, identification, case management, rehabilitation/behavioral counseling, and intervention.
Ensures the safety and protection of victims and witnesses.
Serves as the Family Advocacy Representative (FAR).
Serves as a member of the Incident Determination Committee (IDC) and presents all cases to the IDC.
Serves as the Chair of the Clinical Case Staff Meeting (CCSM).
Provides and/or coordinates the CAP services, including intake, workload distribution, assessments, case management, liaison, outreach/marketing, education, and partnerships.

A complete list of duties and responsibilities will be provided at the time of hire.