PROGRAM MANAGER (SERVICE SUPPORT CENTER DIRECTOR)

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Summary

This position is located at Warfighter and Family Readiness (J9), Joint Region Marianas (JRM), Guam. The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.

Duties

Major duties and responsibilities are summarized below.

Incumbent serves as the Service Support Center Director and principal advisor to the Warfighter and Family Readiness Director (19) in the areas of financial management, accounting, budgeting, contracting, acquisition, asset management, information technology (IT) services, marketing, and Facilities planning. Works directly with three main functional Program Managers within Joint Region Marianas (JRM) J9 organization: Family Readiness (J91); Fleet/Warfighter Readiness (J92); and Housing Program (193); and subordinate commands which includes but is not limited to Naval Base Guam (NBG), Andersen Air Force Base (AAFB) Guam, and Marine Corps Base Camp Blaz (MCBCB) Guam. Plans, directs, manages and supports financial and administrative functions for Non-appropriated (NAF) fund activities for the Morale, Welfare, and Recreation (MWR), Child and Youth Programs (CYP), Warfighter and Family Services Centers (FFSC), and Housing. Performs direct mission work with responsibility for ensuring supervisors meet organizational goals and objectives. Directly supervises the Financial Management Officer, Marketing Director, and Supervisory Information Technology Specialist, Supervision at this level requires substantial coordination and integration of a number of major work assignments including leadership for development, implementing, evaluating and improving processes and procedures to monitor the effectiveness, efficiency and productivity of the services from the center and the overall NAF programs. Makes major recommendations for changes to the organizational structure; optimizing mix of reduced operating costs and assurance of program effectiveness including cost avoidance and consolidation/streamlining of functions; and long range sustainability assessments for the overall health of the NAF accounts and programs. Serves as point of contact and/or the Fund Custodian for MWR and VQ NAF fund resource programs. Collaborates Appropriated Fund (APF) requirements, finalizes budget submissions and expense element reports and collaborates other special resource 'Calls' provided by other J9 Program Managers (J9X). Acts as the J9 Liaison with JRM Comptroller (J8) on matters associated to APF support including performance/modeling requirements, NAF policy and procedures. Provides leadership detailed financial data for use in developing and executing long-term strategies. Makes planning decisions involving GS, Active Duty, Non-appropriated fund and contract personnel; recommends strategic direction for NAF; and aligns all supporting activities with that direction. Monitors and reviews program evaluation and assessment. Prioritizes requirements and effectiveness of services; establishes policies and performs short and long range planning in support of a diversified program of clubs, recreational activities, and services for eligible NAF patrons including active duty, DoD family members, military retirees, authorized DoD civilians, reservists, and authorized contract workers. Establishes and implements NAF accounting, acquisition, marketing, IT, and internal control policies, instructions and practices associated with NAF operations transaction management in conjunction with J94 branch heads and other program managers. Monitors business processes to ensure that transactions and other associated processes are in accordance with Department of Defense (DoD) and Department of the Navy (DoN) policies and regulations and are capable of successfully withstanding audit and inspection from internal and external authorities. Provides services and financial oversight of a combined annual operating budget in excess of $65 million in appropriated and non-appropriated funds and ensures the proper apportionment of funds, legality of expenditures, and establishment of appropriate controls. Works in conjunction with J8 on all matters associated with J9 programs. Reviews the fiscal posture of programs and determines variance from the budget plan. Maintains cooperative relationship with all military commands on Guam as well as the civilian business community and encourages maximum participation and interface between civilians and military personnel.

A complete list of duties and responsibilities will be provided at the time of hire.